Q: I have a extended warranty for my computer through my retailer why bring my computer to you?

A: Extended warranty's are great for hardware issues. But not software. Most warranty's only cover if the computer has a bad piece of hardware is in the machine. What they do not cover is the software, like Backing up your data, Viruses/spyware removal, Reinstalling your Operating system. All these serives going rates are over $100. I do a FREE hardware diagnositics check on every computer and if you did have a extended warranrty on your computer I could do all the services that the warranty does not cover. Check out our price list.

Q: What is a FREE Hardware Diagnostics that you do on every computer?

A: A free hardware diagnostics stress some of your computers main components such as the Processor (cpu), Ram (memory), and the Hard Disk Drive (Hard Drive) to make sure your computer is functioning well.

Q: What is the first thing to go bad in a computer?

A: Usually the first thing that does go bad in the computer is the Hard Disk Drive where your data is stored. Hard drives are not meant to last Sometimes you will get 2 weeks out of a hard drive or you could get 7 plus years out of a hard drive. Always make backups of your data!

Q: Is my Machine worth fixing?

A: Well thats up to you if you want to buy a new computer or not. I always ask people Has the way you use your computer changed since the day you bought it? If the answer to that question is Yes then there might possibly be a need for a upgrade but if no why upgrade?

Q: I keep getting these awful pop up boxes whats wrong with my computer?

A: Sounds like you got some viruses and spy ware on your machine.

Q: Are viruses and spy ware the same?

A: A virus seeks to infect a computer; to replicate; and ultimately, to infect as many computers as possible, as quickly as possible. Once a virus is installed it may look for your email address book and email a copy of itself to the people on your address book.

Spy ware is made to embed/hide itself in your computer. While hiding the piece of spy ware/ad ware/male ware will gather information about you and sell it to a third party which may generate pop ups or even steal your identity

Q: I have Free anti virus/spy ware the i downloaded or my Internet company provides for me am i safe?

A: Well yes you are those free pices of software do a great job I actual prob use some of them myself. But I always ask myself this 1 question. "Why do they offer a professional version that i have to pay for?" and most of the free software out there protects you after you get infected why not prevent it from happening?

Q: Will you come out and set up my wireless network?

A: Yes check the price list. Not only do we set up the wireless network we make it encrypted and also set up file and printer shearing! What does that mean to you? Encryption? Well instead of your whole block stealing your Internet connection and downloading music and movies they wont be able to get onto your Internet not to mention you wont have to worry about any white vans parked outside your house stealing your Personal Credit card or banking information.. File and printer shearing whats that? File and printer shearing is just that. IF you have 2 computers for instance 1 desktop and 1 laptop and you have a printer hooked up to your desktop with file and printer shearing hooked up you will be able to print from your laptop onto the printer thats hooked up to the desktop. You will also be able to share files back and forth between computers.